Shipping Charge (Flat Rate): £3.95
Processing Time: 1 - 2 days
Delivery Time: 5 - 9 days
How long does it take to process my order?
Your order will be processed usually within 1 - 2 days from ordered date.
Will I get a tracking number?
Tracking information will be given once they are available. You will receive an email with your tracking number and courier once your order has been processed and shipped.
How will my items be shipped?
Suzanoo ships to United Kingdom by Royal Mail
Where is my order?
You can check the delivery status from the postal website portal using the tracking number. You should also receive the tracking link when you get the tracking number.
What if my item does not arrive after 15 days?
If your item is confirmed to be lost in transit or incurred significant delay in delivery (ie. package not delivered after 15 days), we will issue full refund.